Never include personal or confidential information in a regular email. To discuss your personal information with us safely, send us a message via the RBC Royal Bank Online Banking message centre or one of our other secure message centres. RBC will never ask you to provide, confirm or verify personal, login or account information through regular email or ask you to sign in to any online service. You are looking up Royal Bank of Canada customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Royal Bank of Canada also goes by or is associated with the names RBC. They are considered to be part of the following sectors and industries: financial, services. Royal Bank of Canada is associated with terms like public company by their customers and industry analysts. They employ less than 50 people according to customers in the know. Get Human provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. Get Human's relationship is with consumers and not with Royal Bank of Canada or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years. Rbc customer service canada royal bank online app Accessible customer service. RBC Investor Services Trust is committed to ensuring that our services are always provided in a manner which respects the dignity and independence of persons RBC Investor Services Trust 1 Place Ville Marie, 5th Floor, East Wing Montreal, QC Canada H3B 1Z3. The Royal Bank of Canada RBC; French Banque Royale du Canada is a Canadian multinational financial services company and the largest bank in Customer Service At RBC Royal Bank we are committed to delivering a distinctive experience to each client during your interaction with us in person. RBC believes all issues can be resolved by using open communication – usually at the source. Whether it’s used to answer a question, solve a problem or share a success, communication is the key. Your feedback is used to continually improve the quality of products and services we provide to all of our valued clients. While positive comments are welcome, it’s equally important for us to know when there is a problem. This allows us to resolve it and retain your confidence. Available for you to express your concerns or provide feedback about your experiences with RBC We want to handle your complaint in the most efficient and professional manner possible. Answering the questions below will guide you to the correct contact to help ensure your complaint can be resolved as quickly as possible. In order to ensure your complaint is addressed as quickly and easily as possible, please tell us which line of business your complaint pertains to: Not sure to which line of business your complaint pertains? If you believe your confidential information may have been stolen or obtained by a fraudulent party either online, by telephone or through any other means, call us immediately. For general inquiries or comments regarding Privacy and Security, please also call us. Canadian RBC company: If you believe your confidential information may have been stolen or obtained by a fraudulent party either online, by telephone or through any other means, call us immediately. For phishing emails, please notify us by forwarding the suspicious email to phishing@for analysis. If you require a response, please direct your question through the phone numbers listed here. To report fake websites masquerading as RBC company websites, send an email to phishing@with the subject "Fake RBC website." Remember to copy the full URL (website address) into the body of the email. To help you spot phishing emails and fake websites, visit our Cyber site. If you think you are a victim of identity fraud and you are an RBC client: Please contact your branch, local office or call immediately Request a copy of your credit bureau report and review for anything that isn't yours. Contact Information: If you have a general problems or concerns, we’re here to help. You may escalate your complaint to the RBC Chief Privacy Officer: Office of the RBC Chief Privacy Officer PO Box 7500, Station A Toronto, ON M5W 1P9 Fax: 416-955-2192 For European residents and/or citizens, if you need to contact RBC’s Data Protection Officer, please email: DPO@If you have concerns with our adherence to applicable privacy rules, you have the right to contact the relevant regulatory and/or date protection authority. Please refer to the website of your local regulatory and/or data protection authority for instructions on how to contact them. The Office of the Privacy Commissioner of Canada investigates complaints concerning the Personal Information Protection and Electronic Documents Act. Complaints to the Office of the Privacy Commissioner must be submitted in writing. Contact the Office of the Privacy Commissioner of Canada These Global Toll-Free numbers are accessible from 21 countries outside of North America. The “ ” sign stands for the international access code, which varies depending on the country you’re calling from. These Global Toll-Free numbers are accessible from 21 countries outside of North America. The “ ” sign stands for the international access code, which varies depending on the country you’re calling from.